![]() “We don’t want to push our ideas on to customers, we simply want to make what they want.” ~ Laura Ashley ![]() “Revolve your world around the customer and more customers will revolve around you.” ~ Heather Williams “Quality is remembered long after the price is forgotten.” ~ Gucci Family Slogan “Well done is better than well said.” ~ Benjamin Franklin “Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.” ~ W. This will gratify some people and astonish the rest.” ~ Mark Twain It's our job every day to make every important aspect of the customer experience a little bit better.” ~ Jeff Bezos “We see our customers as invited guests to a party, and we are the hosts. “Good leaders must first become good servants.” ~ Robert Greenleaf “There are no traffic jams along the extra mile.” ~ Roger Staubach “In business you get what you want by giving others what they want.” ~ Alice Macdougall “Kind words can be short and easy to speak, but their echos are truly endless.” ~ Mother Teresa The complaining customer represents a huge opportunity for more business.” ~ Zig Ziglar “Statistics suggest that when customers complain, business owners and managers ought to get excited about it. It is what the client or customer gets out of it.” ~ Peter Drucker “Quality in a service or product is not what you put into it. “The purpose of a business is to create a customer who creates customers.” ~ Shiv Singh “Do what you do so well that they will want to see it again and bring their friends.” ~ Walt Disney If you make customers unhappy on the Internet, they can each tell 6,000 friends.” ~ Jeff Bezos “If you make customers unhappy in the physical world, they might each tell 6 friends. “The way to gain a good reputation, is to endeavor to be what you desire to appear.” ~ Socrates Here are 21 quotes that illustrate how relevant customer conversations can help organizations drive value in the networked age. It's not a contemporary or modern quest, we've been talking about service excellence for a long time. For example, by reaching out to customers who've made a purchase with questions others customers have asked to get a different perspective colored by direct experience.Ī focus on customers is a good bet in business. ![]() Smart businesses are part of the conversation, soliciting feedback beyond the Net Promoter Score (NPS). People in our networks and strangers have become believable sources thanks to blogs, and also product and service reviews. ![]() Google search weighs in as well, from travel sites to technology. Doing our homework includes asking our friends and family for a recommendation, but also reading ratings and reviews. Now that you have received light, you become a representative of light to others and whoever passes by you observes it.Ī perfect spiritual master is like a magnet filled with divine energy, having an ability to attract and produce the same quality as a magnet in steel attracts.Social media's biggest impact is the ability of customers to engage in relationships with businesses. You become light, an epitome of love and a body that emits God's light from the heart. Not before but after you have got initiated on the path towards enlightenment. It's a process after which you attain contentment and your heart becomes capable of receiving divine light. When you are in the companionship of the perfect master, with his light all your inner darkness washes away. Otherwise, we are pushing ourselves into the deeper darkness which leads to an even darker self and corruption of the soul. “Illumination, transformation, & characterization of an individual only develops with the glance of the perfect spiritual master. The faith that if she bit her tongue, she would soon feel better rather than worse.” The knowledge that if she heard a song she liked, she could sing along to it in all her dreadful jubilant tunelessness. The ability to lick an envelope without worrying that the glue had irritated her mouth. Certain pamphlets and magazines whose paper carried a caustic wafting chemical scent she could taste as she turned the pages. Any food that was more than infinitesimally, protozoically, spicy or tangy or salty or acidic: pesto or Worcestershire sauce, wasabi or anchovies, tomato juice or movie-theater popcorn. Any food with hard edges or sharp corners that could pierce or abrade the inside of her mouth: potato chips, croutons, crunchy peanut butter. “Occasionally, in the stillness of a taxi or an airplane, she would catalog the pleasures she had lost.
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